Where Do I Return My Fios Equipment. 37500 Views If that is the new way to return I would make sure the UPS store gives a detailed receipt for what you are returning and that you place a paper in the box with the account number and what is being returned. Up to 115 cash back Disclaimer.

Step 7 Return your equipment to Verizon. Fios equipment return process. To avoid being billed an unreturned equipment charge please return all your Verizon Fios equipment within 30 days.
Re-try your FiOS TV to see if resetting the set-top box solved the problem.
Leave it unplugged for a full 15 seconds. Up to 115 cash back Disclaimer. Unplug the power cord from the wall outlet. Show up at a Verizon Fios Store with All of the Set Top Boxes.

